Warranty & Repair
Moon & Milk covers the repair or replacement of all beaded earrings sold on this site within 3 years of purchase if one of the covered damages should occur. If the item that needs to be repaired/replaced is out of stock or discontinued, Moon & Milk reserves the right to offer a store credit for an amount equal to the purchase price after the item is returned to Moon & Milk.
The following types of damages are covered by this warranty:
- Stones falling out
- Fringes falling out
- Defective/broken clasps
- Broken stones
- Bent fringes
At this time, Moon & Milk facilitates repairs for items over $100 as long as the item has been purchased within the last 3 years. Please contact Customer Support at firstname.lastname@example.org to start the repair process, and allow 4-6 weeks for the return of the item. If a repair cannot be made, Moon & Milk reserves the right to offer a store credit up to the purchase price of the item.